Mon–Fri 8:30am–4:30pm · 24hr Emergency Cover

Get in touch.
We're always happy to help.

Select what you need below and the right form will appear. For urgent matters, call us directly on 0208 050 4729.

The office is closed · We reopen tomorrow at 8:30am. For genuine emergencies, select "Emergency contact" below to reach our on-call engineer by SMS.
0208 050 4729

How can we help?

Select an option and the form will appear below.

Select one of the options above and the right form will appear here.

Tell us what's on your mind — we'll get back to you the same working day.

Have you contacted us about this before?

If you have a previous reference number from us, enter it below and your message will be added to the existing conversation rather than starting a new one.

Click to upload or drag files here
JPG, PNG, PDF, Word, Excel — max 10MB each

Invoice or payment query? Susan handles all billing — give us the details and she'll come back to you.

Have you contacted us about this before?

If you have a previous reference number from us, enter it below and your message will be added to the existing conversation rather than starting a new one.

Attach the invoice or relevant document
PDF, Word, Excel, JPG — max 10MB each

Tell us what needs doing and where. We'll review it and get back to you to discuss and book a visit.

Property address *

The more detail the better — it helps us send the right engineer with the right parts.

Have you contacted us about this before?

If you have a previous reference number from us, enter it below and your message will be added to the existing conversation rather than starting a new one.

Photos of the fault or area of work are really helpful
JPG, PNG, PDF — max 10MB each

Checking on a job? Give us the details and we'll come back to you with an update as quickly as we can.

Out of hours emergency

This message goes directly to our on-call engineer's phone.

Genuine emergencies only — no heating, suspected gas leak, urgent safety fault. This is not a booking system. Gas escape? Call 0800 111 999 first.

Engineers may be asleep, driving or engaged with other works. As this is an on demand service; if you have not heard back within an hour, please call us to be connected.

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For gas escapes always call National Gas on 0800 111 999 first.

Direct contact
0208 050 4729
Mon–Fri 8:30am–4:30pm
24hr emergency cover available
[email protected]
www.n4gas.co.uk
Office closed — We reopen tomorrow at 8:30am.
Works Portal

Track and trace jobs, make payments and check invoices. You can also access appliance history and view photos.

Open our Works Portal
What to expect
Same-day reply — messages sent during office hours
Next morning — messages left out of hours
When available — emergency SMS to on-call engineer (closed hours only)

Can you smell gas?

Turn off at meter, open windows, don't use electrical switches. Leave the building if unsure. Call:

0800 111 999

National Gas Emergency — free, 24 hours a day

North London Based

Covering North London and surrounding areas.

Islington, Haringey, Enfield, Barnet, Camden, Hackney and beyond. Not sure if we cover your postcode? Give us a call.

0208 050 4729
N4 Gas — North London coverage area
The office is currently closed — Our 24hr Emergency Engineer is available No heating? Suspected gas leak? Our engineer on call is here for genuine emergencies. We reopen tomorrow at 8:30am.
Emergency Line